1 Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address, Phone number, and First name and last name.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
2 Payment Information
We do not store your financial data (credit card numbers, banking details) on our servers. All payment transactions are processed through secure third-party payment gateways.
We use Razorpay and Cashfree for processing payments. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.
3 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We use third-party services to monitor and analyze the use of our Service and to automate relevant advertising. These include:
- Google Analytics: We use Google Analytics to measure traffic and usage trends. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
- Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website.
- Google Ads: We use Google Ads conversion tracking to understand how our ad campaigns are performing.
- LinkedIn Insight Tag: We use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with our ads on LinkedIn.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
4 Use of Data
Surely Remote uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
5 Data Retention & Security
Surely Remote will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6 Sharing with Affiliates & Partners
We may share your information with our parent company, subsidiaries, joint ventures, or other companies under common control (collectively, "Affiliates") and trusted Partner Brands within our ecosystem.
We share this data for marketing and promotional purposes to provide you with a more comprehensive service. This may include:
- Sending you offers from our partners regarding upskilling, resume building, or related career services.
- Co-branded promotions and opportunities within the Surely Remote ecosystem.
We require our partners to adhere to strict privacy guidelines. If you do not wish to receive marketing communications from our partners, you may opt-out by contacting our support team.
7 Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
We do not provide individual notifications of changes to this Privacy Policy.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
Have questions about your privacy?